|
What credit cards do you accept?
You can use any credit or debit card featuring the Visa or
MasterCard logo. We will also accept Discover card.
Will I be charged a service or convenience fee if I pay
using my credit card?
No, we
will not charge you any additional fees for paying with your
credit card.
How soon will my account be credited?
Your
credit card payment is applied to your account within 2 business
days of your completed transaction.
Do you keep my credit card information on file?
No, we
do not store your credit card information on our servers. TPQVO
is a SAQ Validation Type 1 using only card-not-present, with all
cardholder data functions outsourced to its payment gateway.
TPQVO's contractor, Authorize.net,
is a legitimate, legally accountable organization.
Are my transactions secure?
Yes, TPQVO uses a PCI-approved payment gateway service that is
fully compliant with the industry standards established for
credit card processing. Look for “https:” in the web
address and the  symbol
on your browser indicating a secure connection. Always use care
when entering personal information on a public computer.
Can I get a receipt?
Yes, you can print a receipt at the end of your
transaction. You will also receive a receipt via the email
address you provide when making your credit card payment.
Do you accept credit card payments over the telephone?
No,
credit card payments are only made through the internet payment
gateway. TPQVO does not collect, process or store credit
card information. TPQVO is a SAQ Validation Type 1 using
only card-not-present transactions, with all cardholder data
functions outsourced to its payment gateway.
What is the refund policy?
Refunds are only given for incorrectly entered transaction
amounts.
|
